Field Service
Certified PBS Biotech field engineers install, qualify and maintain your Vertical-Wheel® systems on-site, with IQ/OQ documentation and hands-on operator training that gets your team up and running fast.

Installations Are Only the Start
From uncrating to your first run, our field-service engineers handle installation, qualification, and training on-site at your facility. Every visit is documented to support your compliance program, so your system is audit-ready from day one.
Certified engineers come to your facility, anywhere in the world.
Full IQ/OQ documentation to support your validation and compliance.
Hands-on operator training so your team is confident from the first run.
Installation & commissioning: uncrate, assemble, and verify your system on-site.
IQ/OQ qualification: documented installation and operational qualification.
Operator training: hands-on sessions tailored to your team and workflow.
Calibration & verification: sensors and controls checked against reference standards.
A Visit That Gets You Running
We coordinate a visit window that fits your facility timeline.
Engineers commission the system and connect utilities on-site.
IQ/OQ is executed and documented for your quality records.
Your operators are trained and signed off before we leave.