Privacy Policy

1. Introduction

PBS Biotech, Inc. ("PBS Biotech," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit pbsbiotech.com, use our online resources, register for events, communicate with us, or interact with our products and services. Our principal business address is 4721 Calle Carga, Camarillo, California 93012, United States. This Policy is separate from our Terms of Use.

2. Information We Collect

We may collect identifiers and contact details (such as name, business email, telephone number and IP address); professional information (employer, role, organization type, research interests, cell type, process stage and target working volume); communications, inquiries, form submissions, event registrations and downloaded resources; commercial information (requests for quotes, purchase interests and transaction records); and internet or network activity (pages viewed, referring URLs, device and browser information, cookie identifiers and interactions with emails or advertisements). We may derive approximate location from IP address and infer interests or likely product needs from interactions. Please do not submit sensitive personal information or confidential research data unless specifically requested through an appropriate secure channel. Please do not submit sensitive personal information, protected health information, proprietary materials, or confidential research data through website forms or email unless it is specifically requested and transmitted through an approved secure channel.

3. Sources of Information

We obtain information directly from you; automatically from your use of our website, forms and emails; and, where lawful, from event organizers, distributors, business partners, data enrichment providers, advertising partners and publicly available professional sources.

4. How We Use Information

We use personal information to operate and secure our website; respond to questions and quote requests; administer accounts, resources, events and webinars; provide customer support; manage business relationships; analyze traffic and improve products; personalize resources and communications; conduct lead scoring, segmentation, sales routing and marketing; measure advertising effectiveness; detect misuse; and comply with legal obligations. Where required, we rely on consent for nonessential cookies and marketing communications. Other processing may rely on legitimate business interests, performance of a contract, or legal obligations, as applicable.

5. Cookies, Analytics and Advertising

Our website may use essential cookies and optional analytics and advertising technologies, including services such as HubSpot and Google Analytics. These technologies may collect browsing activity and identifiers and may support measurement, audience building and interest-based advertising across sites. Where required by law, we request consent before setting nonessential cookies or activating related tracking. You can manage preferences through our cookie banner or cookie settings control, if available, and through browser settings. Declining optional cookies may limit personalization but should not prevent access to core site content. Global Privacy Control signals and other legally recognized opt-out preference signals will be honored where applicable. See our separate Cookie Policy or cookie preference interface for details of categories and providers.

6. Sharing and Disclosure

We may disclose personal information to service providers acting on our behalf, for functions including website hosting, CRM, marketing automation, analytics, webinar, advertising, customer support, security and IT vendors; to business partners or distributors when necessary to respond to a request or facilitate a business relationship; to professional advisers; in connection with a merger, financing or asset transfer; or where required by law or to protect rights and security.  PBS Biotech does not sell personal information. Certain cookie-based technologies may be considered “sharing” under California law. Whether other disclosures legally qualify as a "sale" or "sharing" depends on the technology and applicable law; we provide required opt-out rights.

7. California Privacy Rights

Subject to applicable exceptions and verification, California residents may have rights to know and access personal information collected, categories of sources, purposes and recipients; correct inaccurate information; delete information; obtain portable copies; opt out of sale or sharing for cross-context behavioral advertising; limit use of sensitive personal information where applicable; and not be discriminated against for exercising rights. To make a request, email info@pbsbiotech.com or write to the address below. You may use an authorized agent as permitted by law. We may verify your identity and authority before fulfilling a request. For opt-outs, use the website privacy or cookie preference controls where provided, or contact us. We honor qualifying browser-based opt-out signals as required by law. We do not knowingly sell or share personal information of consumers under the age of 16.

8. Other Privacy Rights and Marketing Choices

Depending on where you live, you may have additional rights to access, correct, erase, restrict or object to processing, or receive your information in a portable format, and to withdraw consent. You may unsubscribe from promotional emails using the link in the message; transactional or service communications may still be sent. If you are in the European Economic Area, United Kingdom or another jurisdiction with specific privacy requirements, you may also have the right to lodge a complaint with a competent supervisory authority.

9. Automated Personalization

We may use automated rules and inferred interests to rank website resources, recommend products, invite you to events, and prioritize sales follow-up. These activities are intended for marketing and business relationship management and are not intended to make decisions producing legal or similarly significant effects about individuals. Contact us to ask about applicable choices.

10. Retention and Security

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, maintain business records, comply with law, resolve disputes and enforce agreements. Retention varies by data type and purpose. We apply reasonable administrative, technical and organizational safeguards, but no transmission or storage system is completely secure.

11. International Transfers

We are based in the United States and may process information in the United States and other countries where our service providers operate. Where required by applicable law, we use appropriate mechanisms and safeguards for international transfers.

12. Children

Our website is intended for business and professional audiences and is not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us.

13. Third-Party Websites

Our website may link to third-party websites, platforms and resources. Their privacy practices are governed by their own notices, not this Policy.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version with a revised effective date and provide additional notice when required by law.

15. Contact Us

PBS Biotech, Inc.

Attn: Privacy

4721 Calle Carga

Camarillo, California 93012, United States